Ocean Network Express (ONE), the world’s sixth-largest container line by TEU capacity, and essDOCS, the leading enabler of paperless trade, announced today that ONE recently handled its first-ever electronic, negotiable Bill of Lading (eB/L) via essDOCS’ paperless document solution, CargoDocs.
ONE has also selected essDOCS to power its upcoming Bill of Lading digitization initiative, commencing work that will use the capabilities of CargoDocs to share, review and approve draft bills of lading and sea waybills (whether paper or electronic) online for all ONE customers globally.
ONE went live using a CargoDocs electronic bill of lading for a shipment of containerized synthetic rubber from Russia to China. The transaction involved SIBUR International GmbH as the shipper and SIBUR International Trading (Shanghai) as the end receiver, with Novo Orient Agency acting as port of load agent in Russia, SIPG Logistics as SIBUR’s agent at the discharge port in China and UNISCO as ONE’s husbanding agent.
In the next phase of the project, ONE will allow customers to use electronic bills of lading on a regional and subsequently global basis commencing in Q2 2020, as part of ‘ONE eCommerce’ initiatives aimed at delivering an improved, digital customer experience.
In addition, ONE and essDOCS have commenced work on a project to digitize the container line’s draft B/L review, edit and/or approval process, by utilizing CargoDocs’ globally available collaborative drafting capability. The project will provide seamless data flow between CargoDocs and ONE’s customer facing eCommerce portal plus internal TMS forms, powering a global solution that will eliminate data re-entry, reduce errors in bills of lading and sea waybills and slash transport documentissuance turnaround time. The combined solution will enable all ONE customers globally to either print internet B/Ls or receive original electronic eB/Ls from ONE eCommerce in a single platform.
Richard Hiller, Global Head of Sales, Customer Service and Documentation for Ocean Network Express (ONE), remarked: “Accelerating ONE’s digitization effort is the key to actively addressing our customers’ pain points such as waiting times for Bill of Lading issuance. essDOCS has a long history and proven track record of digitizing paper processes and connecting supply chain participants, while also navigating the realities of a fragmented, complex trade industry. Our collaboration will enable ONE to provide our customers with improved levels of service through digitization.”
Alexander Goulandris, co-CEO essDOCS, added: “We are delighted to work with ONE on digitizing their transport document processes. Since commencing operations in 2018, ONE has focused on delivering superior customer service, and today that requires a digital-first approach. essDOCS is proud to enable a key part of the ONE eCommerce digital solution set.”